How We Deliver Electricity

How We Deliver Electricity

We understand the important role OG&E plays in our communities, our economy and our personal lives through the generation and delivery of electricity.

OG&E is the subsidiary of OGE Energy Corp. that people recognize most often. That’s because we provide electricity to about 830,000 customers at their homes, schools, businesses, nonprofits, hospitals, manufacturing plants, military installations, oil and gas rigs, and college campuses. It also might have something to do with our bright orange trucks, 115+ years of service and dedicated employees (members)!

Building Trust One Kilowatt at a Time

We understand the important role OG&E plays in our communities, our economy and our personal lives through the generation and delivery of electricity. Every day we strive for high customer satisfaction by providing power safely, reliably, and at affordable rates. Because we live and work in the same cities and towns as our customers, we are committed to sustainable environmental practices. We also provide donations and volunteer time to projects that benefit our neighbors

Working with electricity requires a focus on safety—public safety and safety for our employees. It also requires a great deal of knowledge about engineering, physics, geography, weather, data collection and analysis, regulations, the power market and customer service. We look for opportunities to bring value to our customers and our investors through the use of new technologies. We were the first public utility in our area to install a smart grid. We did this so all customers could participate in the management of their energy use and costs. The smart grid also means we can provide service more reliably and at lower costs, keeping OG&E electric rates well below the national average. 

Maintaining service reliability also means handling power outages in a variety of situations, such as when utility poles are knocked down by cars or snapped by high winds and when squirrels gnaw on power lines. When damage is more widespread due to tornadoes, high winds, flooding, ice storms, wildfires and other natural disasters, we execute our emergency response plan. Under this structured process, we assess the damage, identify the appropriate resources and dispatch teams according to restoration priorities

We also comply with mandates from agencies like the North American Electric Reliability Corporation (NERC) and other state and national agencies to secure the power grid’s physical and cyber assets. Identifying security threats allows us to deploy countermeasures to effectively prevent, detect, respond and recover.